TERMS AND CONDITIONS
1. About Us
These Terms and Conditions govern the use of the facilities, services, memberships, and personal training arrangements offered by Flex PT Studio ("the Gym", "we", "our", "us").
By becoming a member, using our facilities, engaging a Personal Trainer, or accessing our services, you agree to comply with these Terms and Conditions.
2.Membership Eligibility
All members must:
• Be at least 18 years of age unless expressly authorised by management.
• Complete all required registration forms.
• Provide accurate and up-to-date personal information.
• Comply with all gym rules, policies, and staff instructions.
We reserve the right to refuse, suspend, or terminate membership where a member breaches these Terms and Conditions.
3. Health and Responsibility
All members and visitors use the Gym entirely at their own risk.
By using the facilities, you confirm that:
• You are medically fit to participate in physical exercise.
• You have disclosed any relevant medical conditions where appropriate.
• You understand that physical exercise carries inherent risks, including injury, illness, and, in exceptional circumstances, death.
Members are encouraged to seek medical advice before commencing any exercise programme.
4. Membership Fees
Membership fees:
• Must be paid in accordance with the agreed payment schedule.
• Are non-transferable.
• May be amended by the Gym upon reasonable notice.
• Must remain up to date to maintain facility access.
The Gym reserves the right to suspend access where fees remain unpaid.
5. Membership Cancellation
Members may cancel their membership in accordance with the terms of their specific membership agreement.
Any minimum membership term will remain payable unless otherwise agreed in writing by management.
The Gym reserves the right to terminate membership immediately for:
• Abusive, threatening, or inappropriate behaviour.
• Damage to equipment or property.
• Breach of gym rules.
• Illegal or dangerous conduct.
No refunds will be provided for memberships terminated due to misconduct.
6. Gym Rules
All users of the facility must:
• Treat staff, members, trainers, and visitors with respect.
• Wear suitable training attire and footwear.
• Return equipment after use.
• Wipe down equipment after use.
• Follow all instructions issued by Gym staff.
The following are prohibited:
• Harassment, intimidation, discrimination, or abusive conduct.
• Smoking or vaping inside the premises.
• The use, possession, or distribution of illegal substances.
• Deliberate damage to equipment or facilities.
• Conduct that compromises the safety or enjoyment of others.
7. Personal Property
All personal belongings are brought into the Gym at the owner's risk.
Flex PT Studio accepts no liability for loss, theft, or damage to personal property unless caused directly by proven negligence on the part of the Gym.
8. CCTV
For security, safety, and crime prevention purposes, CCTV operates throughout the facility.
Recorded footage may be used where necessary to investigate incidents, comply with legal obligations, or protect the safety of users and staff.
9. Limitation of Liability
To the fullest extent permitted by law:
• The Gym shall not be responsible for indirect or consequential losses.
• The Gym is not liable for injuries resulting from misuse of equipment or failure to follow instructions.
• Members use all facilities at their own risk.
Nothing in these Terms excludes any liability that cannot legally be excluded under applicable law.
PERSONAL TRAINER TERMS
10. Independent Contractor Status
All Personal Trainers operating from Flex PT Studio do so as independent businesses.
Nothing within this agreement shall create an employment, partnership, agency, or joint venture relationship between the Gym and any Personal Trainer.
Personal Trainers are solely responsible for:
• Their business activities.
• Their clients.
• Tax obligations.
• Professional conduct.
• Legal compliance.
11. Monthly Trainer Licence Fee
Personal Trainers are permitted to operate within the facility in exchange for payment of an agreed monthly licence fee.
This fee:
• Grants’ permission to train clients at the facility.
• Does not create any tenancy or ownership rights.
• Must be paid on time and in full.
Failure to maintain payments may result in immediate suspension of access.
12. Insurance Requirements
All Personal Trainers must maintain valid:
• Public Liability Insurance.
• Professional Indemnity Insurance (where applicable).
• Any other insurance required by law or industry standards.
Proof of insurance must be supplied before commencing work and whenever requested by management.
13. Qualifications and Certifications
Personal Trainers must:
• Hold recognised fitness industry qualifications relevant to the services being provided.
• Maintain any legally required certifications.
• Operate within the scope of their qualifications.
The Gym reserves the right to request evidence of qualifications at any time.
14. Trainer Conduct
All Personal Trainers agree to:
• Conduct themselves professionally at all times.
• Respect members, staff, and fellow trainers.
• Keep training areas clean and safe.
• Use equipment responsibly.
• Promote a positive and professional environment.
The Gym reserves the right to address any conduct that may negatively impact the business, its reputation, or its members.
15. Trainer Responsibility for Clients
Personal Trainers are entirely responsible for:
• Client assessments and medical screening.
• Programme design and supervision.
• Exercise instruction.
• Client welfare and safety.
• Obtaining informed consent where required.
Flex PT Studio accepts no responsibility for advice, instruction, or services delivered by independent Personal Trainers.
16. Client Payments and Disputes
All financial arrangements between Personal Trainers and their clients remain private matters.
The Gym shall not be responsible for:
• Collecting trainer fees.
• Chasing unpaid invoices.
• Refund disputes.
• Contractual disagreements between trainers and clients.
17. Non-Solicitation
Personal Trainers shall not:
• Represent themselves as owners, directors, or employees of Flex PT Studio unless authorised in writing.
• Engage in conduct that intentionally damages the business or reputation of Flex PT Studio.
18. Termination of Trainer Access
The Gym reserves the right to suspend or terminate a trainer's licence immediately where:
• Licence fees remain unpaid.
• Insurance has expired.
• Qualifications cannot be verified.
• Health and safety policies are breached.
• Professional misconduct occurs.
• Actions bring the Gym into disrepute.
19. Photography and Social Media
Photography and video recording may only take place where other users' privacy is respected.
Any person identifiable in photographs or videos should provide consent before content is published.
The Gym may use promotional photographs and videos for marketing purposes where appropriate permission has been obtained.
20. Data Protection
Personal information will be processed in accordance with applicable data protection legislation and our privacy practices.
Information may be collected for:
• Membership administration.
• Payment processing.
• Facility management.
• Safety and security purposes.
• Marketing communications where consent has been provided.
21. Amendments
Flex PT Studio reserves the right to amend these Terms and Conditions at any time.
Updated versions will become effective upon publication or notification to members and Personal Trainers.
Continued use of the facility constitutes acceptance of any revised Terms and Conditions.
22. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
CONTACT INFORMATION
Flex PT Studio
Unit G, 43-49 Fowler Road
Hainault, Essex
IG6 3FF
Email: info@flexptstudio.com
MEMBER & TRAINER DECLARATION
By joining, accessing, using, or operating within Flex PT Studio, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.